Question 1

How does the design service work?

Accepted Answer

You create your own unique product design using our AI tool. When you're happy with your design, you pay for the design file and the ordered product.

Question 2

Do you manufacture the products?

Accepted Answer

We handle everything for you. You create your design using our AI tool, and we take care of the rest. Your product is printed by our trusted manufacturing partners and delivered directly to your door.

Question 3

What's included in my purchase?

Accepted Answer

When you purchase our service, you receive your unique product (printed on demand) plus any add-ons you selected, such as engraving, gift wrapping, or product story. Your design is created with AI and the product is manufactured and delivered directly to you.

Question 4

How long does it take to get my design?

Accepted Answer

Our AI generates your design preview in real-time as you create. Once you place your order, your physical product is printed and shipped according to the delivery times shown at checkout.

Question 5

Can I modify my design after purchase?

Accepted Answer

Since each design is unique and created specifically for you, it cannot be changed after purchase. However, you can always create a new design.

Question 6

How much does a product cost?

Accepted Answer

Prices start from $22 for our Pocket size (2.5 cm). We offer four sizes: Pocket (2.5 cm), Desk Buddy (5 cm), Buddy (7.5 cm), and Showpiece (10 cm). The exact price depends on size and any extras like engraving. You always see the total price before payment, including VAT.

Question 7

Can I use the design commercially?

Accepted Answer

No, the design is for personal use only. For commercial use – contact us for a business license.

Question 8

Product safety and age?

Accepted Answer

Our products and services are not intended for play and are not aimed at persons under 14 years of age. They should be considered design/collector products. You are responsible for ensuring that final use meets applicable requirements if the product is used in other contexts.

Question 9

How do I pay?

Accepted Answer

We accept all major credit and debit cards through our secure payment solution Stripe. All transactions are encrypted.

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